Terms of service
Terms of Service
About MARJE
MARJE operates marjehair.com, offering wigs, boho braiding hair, and hair accessories. Throughout these Terms, “we,” “us,” and “our” refer to MARJE.
By using our website or purchasing from us, you agree to these Terms and the policies referenced below.
Using our website
You must be legally able to enter into a binding agreement to place an order. You agree to use this website lawfully and not to submit fraudulent orders, introduce malicious software, or interfere with the website’s operation.
Product information
We aim to provide accurate descriptions, prices, and images. Product colors may appear differently depending on your screen and lighting. Please review each product’s specifications and included items before ordering.
If you have questions about a product, contact us before purchasing. Nothing in these Terms excuses a product that is defective or does not match its description.
Prices and payments
Prices are displayed in U.S. dollars unless otherwise indicated. Applicable taxes and shipping charges are shown at checkout before payment.
Prices and product availability may change for future purchases. We will not increase the price of an order already placed without your agreement.
You agree to provide accurate billing, shipping, payment, and contact information and to use a payment method you are authorized to use.
Orders and cancellations
We may limit quantities or decline or cancel an order for legitimate reasons, including unavailable stock, suspected fraud, payment problems, or a material pricing error.
If an issue affects your order, we will attempt to contact you using the information provided at checkout. If we cancel an order after payment, we will refund the amount paid for the canceled items and any applicable taxes and shipping charges.
If you wish to change or cancel an order, contact us promptly. We cannot guarantee changes once processing or shipment has begun. Your rights under applicable law remain unaffected.
Shipping
We currently ship within the United States. Please review our Shipping Policy for rates, processing times, tracking information, and delivery estimates.
If we cannot ship within the promised timeframe, we will notify you and provide the required options to consent to a revised shipping date or cancel for a prompt refund.
Returns and refunds
Please review our Return & Refund Policy before ordering. It explains our return window, product-condition requirements, return shipping responsibilities, and refund process.
Change-of-mind return conditions do not limit your rights regarding defective, damaged, or incorrect merchandise.
Privacy
Our Privacy Policy explains how personal information is collected, used, and shared when you visit our website or place an order.
Website availability and external links
Our website may occasionally be unavailable because of maintenance or technical issues. We work to correct errors when identified.
Links to third-party websites may be provided for convenience. Those websites operate under their own terms and privacy policies.
Consumer rights
Nothing in these Terms excludes or limits any warranty, remedy, or consumer right that cannot lawfully be excluded or limited.
Governing law
These Terms are governed by applicable federal law and the laws of the Commonwealth of Massachusetts, without depriving you of mandatory consumer protections that apply where you live.
Changes to these Terms
We may update these Terms by posting a revised version on this page. Updates apply prospectively and do not retroactively change the terms of an existing order without your agreement.
Contact
For questions about these Terms or your order, email customerservice@marjehair.com.